Frequently Asked Question

ACES is a SIPRNet web Application that requires a Secret or above clearance.   Before your account can be created your clearance information must be in DISS. Contact your security office and have them pass on your clearance information to the DTRA security office (see below). Note:  All DTRA employees can skip this step as their clearance information will already be on file. 

To Pass your Top Secret or Secret Collateral Visit Authorization Request on to DTRA Visitor Control: 

JPAS SMO: GQDD614 

Fax (UNCLAS): 703-767-7857

Confirmation Number: 703-767-0365 or 7954

Additionally, in order to create your account we will need you to provide your UPN information from your PKI token to associate with your ACES account. The instructions to collect this information can be found in the attached document (Principal Name Extraction). 

Note: These steps do not apply to the State Dept. personnel, their UPN information is their ClassNet email address.